Darran Sellers owner of Mr. Handyman of Cedar Rapids and Iowa City joined Vinton Unlimited. With a ribbon cutting, Sellers shared with those gathered a bit about the business.
"We are excited to bring the Mr. Handyman brand to the Cedar Rapids and Iowa City area. Mr. Handyman is North America's leading commercial and residential property maintenance, repair and improvement company," he said.
With more than 260 locations throughout the U.S. and Canada, Mr. Handyman is recognized as one of the fastest growing, handyman service franchise systems. Mr. Handyman is part of Neighborly, the world's largest home services franchisor of 27 brands and more than 4,300 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining, and enhancing homes and businesses. Sellers said, "We are pleased to be a part of this growing franchise system."
Mr. Handyman of Cedar Rapids and Iowa City, provides solutions for home and business owners on a basis of quality, availability, and a superior customer experience.
All of the service technicians have a minimum of 15 years professional experience in the construction industry including drywall, framing, tile, painting, and finish carpentry. Mr. Handyman of Cedar Rapids and Iowa City is so confident in their workers' abilities that they offer a one-year warranty on all work, including materials purchased by Mr. Handyman.
They are here to help when others are not. Have you ever called a contractor only to have them ignore you or say that they are not interested in your job? Mr. Handyman prides itself on being the one company that will respond to even the smallest requests. They personally answer your calls within two rings, ready to listen to what you need. They specialize in the small to medium jobs that many contractors will turn down. Don't be fooled, they can do the big jobs too! If you have a problem, they want to hear from you, regardless of the project size. They can guarantee arrivals at 8:00 am every day and can provide arrival windows for those customers who would rather have them come in the afternoon. If you need something fixed, they are the solution.
Superior Customer Experience
At Mr. Handyman, their #1 goal is a highly satisfied customer. They want a customer satisfied with both the work completed and the interaction they had with our staff. Safety is a top priority. All Mr. Handyman technicians have passed a background check and are bonded and insured so you can feel safe that the person you're allowing into your home has been properly vetted and your home is protected.
Communication is key. When you book a job with Mr. Handyman, you immediately receive an email telling you when they will arrive at your location. When the technician is on their way you will receive a text message that includes a photo of the technician and a brief bio, so you know exactly who will be knocking at your door. As they arrive at your house, you can't miss them because they will be driving a clearly marked van and wearing a clean uniform. After they knock on the door, give them a little time because they are putting on their protective booties before they come in. When the work is done, the tech will clean up their mess and take it away, so the work area is left the same, if not better, than when they arrived. Before leaving, they will walk the project with you to make sure the work met your expectations and then they will collect payment. After the tech has left your house, someone in the office will be contacting you to make sure everything went well, and you are happy with the completed work. When they say, "superior experience", they mean it and it's hard to put a price on that!
Sellers said, "We do projects ranging from replacing a light bulb to renovating a bathroom. Need something done? Give us a call at: 319-250-1492."