"It was tough to see Ron And Kay and Lisa that night," said Boisen. "I felt helpless. We firefighters tried to get upstairs from the alley but it was really hot and we were losing that battle. And then to have to go see them and say, 'Sorry,' it was very emotional for us all."
Boisen's brother Jason, took a photo of Dave and his wife, Melissa after Dave had left the building.
"That photo meant a lot," says Boisen. "We all had a lot of tears."
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