Patients and ACO participants at Virginia Gay Hospital (VGH) may soon notice a new way of receiving important health-related updates. VGH has announced the launch of a new communication system, allowing patients to receive text or email messages directly from the hospital's team. The initiative is designed to enhance the patient experience by providing timely, clear, and convenient communication.
The messages will be simple and informative, with clear instructions if any further action is needed. Patients will also have the opportunity to easily connect with the hospital or clinic for any questions or assistance, ensuring that they receive the support they need promptly.
"Your health and well-being are our top priority," a VGH representative said. "We're excited to use this technology to enhance your care experience."
If patients receive a text or email and have concerns about the message, VGH encourages them to reach out to their clinic for clarification. The new system is part of VGH's ongoing effort to improve patient care and ensure seamless communication between the hospital and its valued patients.
For more information or assistance, patients can contact their clinic directly.
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